Tag: cashless

Take the credit to the Cloud with Palladium Touch

Posted on by Marketing Marketing

Coges MyKey is an ingredient of the coffee break for about an Italian out of 5. These users are ready for new loyalty functions like registration on the portal, online recharge, bonus and much more. Conquer your users with the innovative Palladium Touch System: offer new options of payment and cashless recharge; exploit the power of Nebular for simultaneous bidirectional interaction between Cloud and system and use the wide display to give sales information and a user interface. Thanks to the native connection between Palladium Touch and Nebular, the credit is not on the key, but it is stored on the Cloud, guaranteeing a higher anti-fraud safety also in the most problematic locations. Furthermore Palladium Touch permits to recharge MyKey and MIFARE supports with credit card, without the need for a card reader!

Would you like to know more? Watch the video on our YouTube channel!

Pay at the vending machine with Satispay and Coges systems

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The Italian company Coges, leader in the design of payment and connectivity systems for vending, is proud to communicate to customers the implementation of a new function on its payment systems to enable payment of purchases at the vending machine directly via the Satispay app. This function is made possible by an agreement between Coges and the company Satispay, owner of the homonymous mobile payment platform.

“Satispay is an enormously popular app in Italy and rapidly growing abroad, both in the retail world and for exchanging money between individuals or for payments on e-commerce sites.” Underlines Daniele Ioriatti, Sales Manager of Coges “The implementation of this new payment option was highly anticipated in the vending market and we are proud to be able to allow our Nebular customers to activate it on their devices for free. Payment with Satispay can help the Operator reach an audience of passing-by users or it can offer a more attractive alternative for the public who is already familiar with Satispay mobile payments. We are talking about an app with over 2.5 million users and over 180,000 connected points of sale, a very large audience. ”

The new function, already available on the Coges Engine systems and on the Unica and Hexis coin mechanisms connected to the Nebular platform, makes it possible to transform the vending machine into a Satispay point of sale. The payment procedure is quick and intuitive: the end user only has to frame the QR code on the vending machine, select the amount of the product they want to purchase and confirm the payment, all via the Satispay app. The amount will be automatically deducted from the availability on Satispay account.

Satispay is an innovative mobile payment platform born from the idea of ​​an all-Italian fintech. Thanks to its mode of operation, completely independent from credit or debit cards, Satispay allows users to pay in the store or on e-commerce sites and exchange money with friends, as well as a series of other services such as telephone top-ups, the payment of bulletins,  donations and savings. Founded in 2013, today Satispay is the leading app in the mobile payments segment in retail, and with a market share of 70% within the non-NFC payments segment, Satispay can be considered the most popular and loved digital payment method via smartphone in Italy. The company now has over 200 employees, with headquarters in Milan and offices in Luxembourg and Berlin, markets that are soon to expand.

“The integration of Satispay perfectly expresses the spirit of our Nebular platform.” Observes Stefano Bertoldo, Product Manager of Coges “Nebular is a platform open to third-party applications, its goal is to offer the world of Vending the same technologies that we already use in our daily shopping experience, inside or outside of Vending. We want to integrate all the services that adapt to the needs of locations and end users into our payment systems, in a modular solution where the Operator only has to choose the required services, not embark on complex hardware and software integrations from different manufacturers.”

Nebular is the first open platform of the Internet of Vending, a complete ecosystem of hardware, software and Cloud. Thanks to the integration between the various components, Nebular brings the most advanced functions for payment to vending machines remotely: detail on the balance of each cashless key / fob, remote programming of the system, online top-up, cashless refunds, firmware updates, credit card payment and much more. The scalable architecture of Nebular allows the Operator to choose the hardware and software components that can bring him the most advantages and to modify them over time.

The world of vending is constantly evolving and individual locations always have different needs from each other. Thanks to the integration between Coges payment systems and the Satispay app, you will be able to meet the needs of your customers even more efficiently and grow your vending operation.

Coges was chosen by SERIM for the cashless vending in Milan!

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Coges is proud to announce that SERIM chose Coges as a supplier for some vending systems for the City of Milan. The installation foresees the activation of 400 Coges Engine cashless systems equipped with a 4G connection module and a PMT Nebular Pay Credit Card Reader to be completed within the first months of 2021. The systems will be installed inside some schools, offices and public buildings of the Lombard County Seat.

“This configuration represents a unique and revolutionary event for the Italian vending, because most part of the systems will be installed without any device for the cash validation and will work only with the MyKey key and physical or virtual credit cards” observes Mario Majo, Coges Commercial Director “It will be the greatest installation of pure cashless systems in Italy in a moment of institutional thrust as regards electronic payments.”

SERIM is a top 10 company in the Italian vending sector with about 50 Euro millions of yearly revenue and it is a key member of the Coven consortium. SERIM involved Coges in this project of high strategic and symbolic value at the end of a long negotiation. It involved many company’s positions: from the Sales Dept. to R&D one, with the help of the Customer Service; the aim was to answer to the needs of SERIM in an excellent way, considering the high-profile opportunity was given to Coges.

One of the most appreciated aspects by the consumers who purchase a product from a vending machine is its easy use and the PMT Nebular Pay Credit Card Reader will guarantee to the users an immediate experience: to make the payment it is enough to move the credit card or the smartphone near to the Reader.

The payment with virtual cards doesn’t require any app download. Nebular Pay is compatible with all the credit and debit credit card circuits (Visa, Mastercard, VPay, Maestro, American Express…) and the virtual electronic wallets (Google Pay, Apple Pay, etc.), which foresee a rapid cash transfer on the Customer’s bank account. In addition to the direct purchase of products from the vending machine, the Nebular Pay Reader will allow the end user to recharge the credit on his own MyKey key. Thanks to the Nebular connectivity service, the payment solution requested by SERIM will also permit to the Operator to benefit from an online technical portal with some functions: product stock management, remote firmware and database update of the payment systems, remote refund of the credit on key and much more.

“The elimination of cash will not be a problem for the end user” – adds Majo – “Italy is moving rapidly as regards cashless payment and this year there will be an additional acceleration of this trend thanks to the demand of more hygienic and sure payment methods, due to the Coronavirus. Surely this is a challenge for us and we are proud that SERIM made this choice; we believe that Milan is the ideal lab-territory for this innovation.”

With this solution Coges and SERIM intend to be pioneers in the development of digital applications for vending; a partnership based on a mutual trust which will be an important step for the evolution of our sector.

Optimize the vending management by smart working

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While the COVID-19 pandemic keeps on arousing worries around the world, the Operator’s company of vending keep themselves busy to face the difficulty of the moment and find out new business solutions.  To work in a “smart” way means to exploit all the advantages offered by the new technologies to adapt to the rapid changes in progress, by reducing the costs and keeping firm the trust of the users: the connectivity is an investment which permits us to be near to the customer even where we can’t go in person in this moment.

Health reasons and economic opportunities suggest, for example, to reduce the frequency and the duration  of the visits to the point of sale of the fillers and the technicians.  To this need answers the integration of the payment systems and Coges Nebular platform, which brings online the technical portal by permitting to intervene by remote on the firmware update of the master system and the peripherals, on the change of prices and parameters and on the coin and bill database. By means of Nebular, available on the online portal or integrated in the main management software, it is furthermore possible to display in real time the sales and the recharges carried out on the cashless keys, by sending also credit refund by remote in case of missing sale without meeting the user physically. These functions, together with the notification of the alarms and the management of the product stock, permit to the Operators to save on the technical visits and to reduce substantially the time devoted to the visits for filling the vending machines connected.

How to increase, at the same time, the sales on the vending machine? It is necessary to grow the trust of the users and to offer them, together with a service and some quality products, some payment options which make them feel sure. We know that in all Europe the cashless is finding the interest of the consumers: the more intuitive cashless solution is always the MyKey, which in the new embodiment amazes the users with the brilliant colours and involves them with the exclusive customized web showcases with the Operator’s colours and logo. When the vending machines are connected to Nebular, furthermore, the users can display on the showcase their credit and other exclusive functions, while the Operator has some always updated data available on their consumptions and can send some offers and promotions to make them feel more cuddled.

If Coronavirus takes you away from your Customers of from your vending machines, the connectivity of the advanced payment systems permits you to keep them at hand. Contact the nearest Coges dealer to find out the best solution for your needs!

Coges’ MyKey becomes “smart” and takes you to the web

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Coges is proud to present the new generation of MyKey rechargeable cashless keys, already available for purchase. With the new version, Coges intends to transform MyKey into a point of contact between the physical media and the Internet of vending, without sacrificing the solidity of proprietary technology and the simplicity of use that make this product an indispensable element of the coffee break. The evolution of MyKey passes through the unprecedented possibility of connecting to a “showcase” on the web (product pending patent), which also represents a communication platform between the Operator and his customers.

“This is an important technological innovation for the world of vending.” Mario Majo, commercial director of Coges says “The web showcase connected to MyKey allows the user not only to read the information on his key, but also to send information directly to the Operator, a service previously impossible for a physical token. Thanks to the integration with our Nebular connectivity service, the Operator now has a tool to get in direct contact with end users of the vending machine without leaving their office, send refunds on a specific fob and analyze habits of consumption of his customers in greater detail. These are just some of the functions currently implemented: the development potential is extended.”

MyKey is a small electronic memory, ideal for holding a credit and making purchases on unattended points of sale such as vending machines. With over 30 million tokens on the European market, MyKey has been for over fifteen years one of the most known and loved rechargeable media for vending machines in Italy and abroad. The novelties of the new series are not limited to integration with the Cloud world: the physical token has also changed, with a new design and 5 brilliant colours that will not fail to attract attention. The new MyKey is compatible with all Coges Key readers of the second and third generation. Thanks to the new technology adopted for the key manufacturing, moreover, it is possible to print the Operator’s logo directly on the key with a personalized, accurate and long-lasting laser engraving.

The connection between MyKey and the web showcase is immediate. On one side of the new MyKey there is a QR code, a simple technology known by everyone: by framing the QR code with your smartphone, the user will be directed to a page already personalized with the logo, colours and contact information chosen by the Operator. The MyKey web showcase can do even more for Operators who use Nebular, the connectivity service provided by Coges. In this case, the user registered on the web showcase has access to exclusive functions such as reading their credit on the key, sending feedback, contacting the Operator and viewing their purchasing history. Registered MyKey users and their messages are automatically integrated into the Nebular platform: in this way the Operator will be able to view the feedback received, respond to requests, check all transactions (purchases and top-ups) made on the connected vending machines and even send a refund to the user, remotely topping-up the credit on MyKey.

“Being close to the customer is essential for a service like this.” confirms Alberto Conte, Site Director of Coges “The web showcase extends to the key the typical advantages of mobile solutions, but at the same time offers the Operator a dedicated and customized space: a way to make your business known and give importance to your brand. Each web showcase is, in practice, a page distinct from the others, of which the Operator is the protagonist. It is also a service that could make a difference in the case of public or private tenders.”

Practical, lively and ever smarter: in 2020 MyKey continues to be the symbol of Coges, a bridge between electronic technology and innovation more and more driven towards connectivity and software solutions.

Coges Engine: a multi-media system

Posted on by Marketing Marketing

Managing a location is never easy due to the many variables that has to be taken in consideration. The increased competition or the changes that affect consumption habits are just a few examples but they make it clear that the operator must always be up to date and ready to change the procedures of his own vending company. To get closer to the consumers’ needs, Coges Engine is therefore characterized by an increasingly higher level of flexibility thanks to the possibility of coordinating various cashless media. Depending on the reader connected, Coges Engine supports MyKey, Mifare, Legic and – thanks to an optional Bluetooth module – Pay4Vend, an App designed by Coges for the purchase via smartphone. The management of several alternatives of cashless media makes this electronic system the best ally to face all the challenges of vending and it guarantees great usability to your machine for years, savings on management costs and allowing a potential increase in the number of consumers.

The Happy Break of Coges Engine

Posted on by Marketing Marketing

To guarantee a quality service and to make your customers even more loyal, Coges Engine can offer a series of bonus programmable directly from a PC. Among these, Happy Break encourages the final user to purchase a combination of products thanks to a bonus credited directly to his cashless media. All selections made by the user are then automatically recorded by the system which, if it identifies products belonging to the Happy Break menu, will provide a top-up bonus at the end of the purchase. The credit will be made directly to the consumer’s key only if the purchase ends within a certain pre-set amount of time. Do you want to offer a discount on breakfast or coffee break? Or encourage the purchase of some particular products? With Coges Engine you can do this by simply associating the price lines of the concerned products with the specific menu table. In this way you can reward your most loyal customers and promote your location in a smarter way.

Coges Engine: Absolute Vending Experience

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The Vending world is becoming increasingly mature and evolved thanks to the presence of more demanding customers, new legislative opportunities and a constantly changing market. Fortunately, there are technological innovation that allows the Operator to satisfy new consumption trend, increase profits and improve its competitive strenght.

For forty years Coges has been dedicated to the design of advanced and performing payment systems for vending, with a range that goes from cashless media such as the MyKey rechargeable keys to change-givers and banknotes readers. Today our flagship product is Coges Engine, a multiprotocol cashless system (Executive, MDB, BVD) compatible with both MyKey keys and Mifire or LEGIC media.

Coges Engine applications go beyond cashless payment to invest the entire vending machine ecosystem. Engine act as the central brain of the system interfacing with cash payment peripherals: it collects all the accounting data, it manages programming parameters and puts everything in communication with the outside, through technologies such as the Nebular platform.

To allow you to know more about what Coges Engine can do to improve your clients satisfaction and to make your vending company more competitive, we have decided to gather under the label “Absolute Vending Experience” some insight on the strenght offered by the versatility and the completeness of this payment system.

If the vending machine is the main technological resource of a vending company, it is often the payment system that makes the difference: a foundamental interface between the vending machine and the user. A professional payment system such as Coges Engine contributes to the excellence of the service provided and, at the same time, represents an essential tool for a correct management of accounting data. Start your journey in the Absolute vending Experience with this brief video by clicking here and find out what makes this system the most suitable for those who want to get the best from the vending potential!

Nebular is even on Youtube

Posted on by Marketing Marketing

Coges has always been attentive to the quality of your Vending service and, for this reason, it has recently launched on the market some new functions for Nebular, the most intelligent and complete connectivity solution in the vending sector. In this regard you can find, on the company’s Youtube channel, a series of video tutorials created to let you know more about this technology and to help you make the most of all its new potential. Find out how to remotely update the payment system’s firmware, how to make remote refunds through simple clicks and how to manage alarms, prices, products, cashless payment media and much more. Do not miss the opportunity to renew and make your vending company even more technological, take a look at our Youtube channel by clicking here and read the article dedicated to all these new features here. With Nebular 2.0 Coges wants to innovate in a continuous way the vending sector and guarantee to its customers not only a cutting-edge product but a real competitive advantage.

Discover Coges Engine with the new interactive brochure

Posted on by Marketing Marketing

Discover the full potential of the Coges Engine system with the new interactive brochure!

Download the new PDF brochure from here. The strenght of Coges lies in a dynamic and continuous relationship with its customers, a relationship based on collaboration and mutual growth that generates value for both and that is always able to create technological updates and new services. This allows us to design great payment systems for vending, always putting the customer at the center of our business. Coges Engine continues to be enriched with new functions and today it is the heart of an entire ecosystem for vending ranging from cashless payment to telemetry, from online product management to integration with smartphone apps.

For this reason we have decided to update our Coges Engine presentation and make it more interacive: all the main features of our electronic system are now connected to the Coges website and they can be deepened at your own discretion. Download the new PDF from the Coges Engine page and experiment all its features, click on the link buttons and build an information tailored to your needs.

Do you need more info?