Christmas holidays 2023

We would like to inform you that Coges will be closed during Christmas holidays from the 22th December 2023 till the 5th of January 2024 included.

For any technical urgency you can always send an email to technical.support@coges.eu or call:

  • Michele Gardellin (dial +39 3481514520) available from the 27th to 30th December during the following hours 9am-12pm and 2pm-5pm.
  • Marta Leonardi (dial +39 3481514520) available from the 2th to 5th January during the following hours 9am-12pm and 2pm-5pm.

How does Hexis assisted recharge work?

Even though Hexis Change-giver Coin mechanism enjoys considerable operation autonomy, also thanks to its 5 capacious tubes, sometimes it may happen that some tubes empty and it results necessary to recharge them with coins. These are usually the tubes containing the low-denomination coins, which are given more frequently as change to the vending machines’ users.

Normally, to fill the empty tubes with coins the Operator is obliged to calculate accurately how many new coins were inserted and to remove an equal value from another tube containing high-denomination coins. This is often the only way to “move” a certain amount of currency from a tube to another one, by keeping a correct accounting of takings.

This operation, if carried out manually, involves some evident risks of calculation errors and always needs much care and time. To resolve these problems, Hexis includes the optional Assisted Recharge function, which is already present in the other Coges Change-giver Coin mechanisms. Thanks to this function the Operator limits himself to insert an identification key in the cashless Reader connected to the Coin mechanism and to insert all the desired coins in the insertion slot of the vending machine.

The inserted key – a normal MyKey, programmed with section code 96 – will permit the Coin mechanism to recognize the filling operation in progress without confusing it with a sale. The insertion of the coins will be fast thanks to the acceptance rate of Hexis Coin mechanism and when the desired tube will result full, the Coin mechanism will signal it by addressing the surplus coins into the reject channel. The same operation can be carried out at the same time even in more tubes with different denominations.

At this point the operator has only to extract the recognition key from the Reader and Hexis will precisely calculate the value of all the inserted coins, by giving a change in high-denomination coins with the same value: the same operation which was previously carried out by the operator, however in less time and higher reliability. In this way in addition to a correct accounting the presence of coins into the tubes is always guaranteed.

Furthermore, all the recharge operation can occur without the need for opening the vending machine door and for accessing physically to the tube group.

Coges is certified with the new standard for health and safety at work

Coges announces with great satisfaction the achievement of the UNI ISO 45001 certification, an international standard that specifies the requirements for a management system for health and safety at work.

The UNI ISO 45001 standard “Management systems for health and safety at work – Requirements and user guide” was developed in 2018 by the International Organization for Standardization (ISO) with the contribution of experts from over 70 countries around the world and has been adopted at national level by the Italian Standardization Association/Institution (UNI). UNI ISO 45001 is the first international standard to define the minimum standards of good practices for the protection of workers; therefore it defines a context for improving safety, reducing risks in the workplace and improving the health and well-being of workers.

Employee safety management has always been a priority for Coges“- asserts Marco Corato, Coges Quality and Safety System Manager – “Since 2006 we have been certified according to the BS OHSAS 18001 standard, now replaced and improved by UNI ISO 45001 one. The company management has shown the utmost attention to this issue over the years and the workers have been trained and made aware of this subject. This further recognition represents, of course, an appreciated goal but at the same time a commitment which is constantly renewing. ”

The ISO 45001 standard requires the organizations which decide to implement a Management System for Workers’ Health and Safety to look beyond short-term issues and to consider what society in general expects from the organization in terms of responsibility. Created to ensure uniformity between the various ISO standards on management systems, UNI ISO 45001 adopts the spirit and the main innovations, including attention to risks, analysis of the context, involvement of company leadership and workers and the particular approach towards suppliers and contractors, since it is precisely in these categories that injuries very often occur.

From March 2021, at the end of a three-year transition period from publication, the UNI ISO 45001 standard becomes the only reference for the certification of management systems for health and safety at work. This scenario is undergoing a deep transformation and another challenge for companies is the synergy of management systems, to which UNI ISO 45001 can significantly contribute thanks to its structure, integrated with that of quality management standards (UNI EN ISO 9001) and of the environment ones (UNI EN ISO 14001), for which Coges is already qualified.

Coges believes that Health and Safety shall be managed with specific improvement systems in the daily activities and operations. Excellence and sustainability, intended as the ability to combine business needs and the expectations of all interested parties, are the basis of competitiveness and ongoing improvement of the business processes.

Coges was chosen by SERIM for the cashless vending in Milan!

Coges is proud to announce that SERIM chose Coges as a supplier for some vending systems for the City of Milan. The installation foresees the activation of 400 Coges Engine cashless systems equipped with a 4G connection module and a PMT Nebular Pay Credit Card Reader to be completed within the first months of 2021. The systems will be installed inside some schools, offices and public buildings of the Lombard County Seat.

“This configuration represents a unique and revolutionary event for the Italian vending, because most part of the systems will be installed without any device for the cash validation and will work only with the MyKey key and physical or virtual credit cards” observes Mario Majo, Coges Commercial Director “It will be the greatest installation of pure cashless systems in Italy in a moment of institutional thrust as regards electronic payments.”

SERIM is a top 10 company in the Italian vending sector with about 50 Euro millions of yearly revenue and it is a key member of the Coven consortium. SERIM involved Coges in this project of high strategic and symbolic value at the end of a long negotiation. It involved many company’s positions: from the Sales Dept. to R&D one, with the help of the Customer Service; the aim was to answer to the needs of SERIM in an excellent way, considering the high-profile opportunity was given to Coges.

One of the most appreciated aspects by the consumers who purchase a product from a vending machine is its easy use and the PMT Nebular Pay Credit Card Reader will guarantee to the users an immediate experience: to make the payment it is enough to move the credit card or the smartphone near to the Reader.

The payment with virtual cards doesn’t require any app download. Nebular Pay is compatible with all the credit and debit credit card circuits (Visa, Mastercard, VPay, Maestro, American Express…) and the virtual electronic wallets (Google Pay, Apple Pay, etc.), which foresee a rapid cash transfer on the Customer’s bank account. In addition to the direct purchase of products from the vending machine, the Nebular Pay Reader will allow the end user to recharge the credit on his own MyKey key. Thanks to the Nebular connectivity service, the payment solution requested by SERIM will also permit to the Operator to benefit from an online technical portal with some functions: product stock management, remote firmware and database update of the payment systems, remote refund of the credit on key and much more.

“The elimination of cash will not be a problem for the end user” – adds Majo – “Italy is moving rapidly as regards cashless payment and this year there will be an additional acceleration of this trend thanks to the demand of more hygienic and sure payment methods, due to the Coronavirus. Surely this is a challenge for us and we are proud that SERIM made this choice; we believe that Milan is the ideal lab-territory for this innovation.”

With this solution Coges and SERIM intend to be pioneers in the development of digital applications for vending; a partnership based on a mutual trust which will be an important step for the evolution of our sector.

Remote controlling of the distribution of masks and PPE

Cashless Coges Systems represent an opportunity for the Operator who desires to offer to the locations an essential service such as the distribution of masks and other types of PPE, permitting the free distribution only to whom are entitled and by keeping under control in real time the product stock to avoid any lack or  waste.

Discover our guide to solutions for dispensing masks and PPE with Coges payment systems.

While it seems that finally the health situation is coming back to normality, to speed up the passing of the crisis the public health authorities recommend the social distancing and where this is not possible , the adoption of Personal Prevention Equipment such as masks and gloves and the use of disinfectant gel. These necessary tools have become in short time integral part of our life even and moreover on the working place where every day we live in contact with colleagues, customers and suppliers. How to guarantee a precise safe and controlled distribution, of these devices to the employee? The channel of automatic distribution is surely one of the most suitable, as it avoids the direct contact between the persons and it hugely limits the risks of contamination. Furthermore, the public or private employer should not use some internal resources to these activities by subtracting them to much productive tasks.

Coges answer to this need with Coges Engine Plus and Unica System, which permit the vending operators  to give a rapid answer to the Customers’ needs, by exploiting the vending machines already installed. On these payment systems it is possible to get some free sales by means of the MyKey or MIFARE supports  on specific price lines, which could be devoted to the masks or to other EEP for the employees. Thanks to the controlled sales, furthermore, it is possible to limit the withdrawal of a defined number of PPE by day or by week, avoiding thus any waste. The same limit can be differentiated per key category /MIFARE, granting a higher number of PPE to some particular categories of employees who don’t have particular needs: for example maximum 3 masks per day could be distributed to the workers of the plant  and 2 masks per day to the employees in the office, also exploiting the same vending machine. If the employer desires that the free distribution of masks occurs only during the working time, it is enough to set on the payment system  some time schedules with differentiated prices as well (gratis/ on payment). Furthermore the Operator can add to his offer some high margin products such as the disinfectant gel, preventing the users from going to the pharmacy and buy them.

All the data concerning the distribution can be recorded by means of pendrive, but the activation of Coges Nebular connectivity service adds, in the case of the PPE as well, all the advantages of the remote management: first of all the possibility of monitoring the product stock in real time. In this way a constant level of supply can be guaranteed, also setting some alarms which warn when the reserve on a specific price nears to the minimum. Nebular, registers in real time all the sales, free sales included.  The service permits to display on which vending machine the sale was carried out, and permits moreover to display on which vending machine the sale was carried out, the exact date and time  of the withdrawal and even the serial code of the key or the MIFARE support which made the purchase. This precision contributes to avoid the abuses and to guarantee all the devices they are entitled. Nebular also helps to reduce the frequency and the length of the visit to the vending machines on the Operator’s side with time schedules, they can be updated directly by the office, Coges and Nebular time schedules can be remote updated directly by the office. Coges and Nebular payment systems permit the setting of the a different VAT among the different price lines, offering the possibility to sell food products not in the same vending machine (in this case it can be necessary the change of description on the site of the Income Revenue Authority).

Thanks to Coges and Nebular systems the Operator could supply a new service to his customers by using the vending machine already used, guaranteeing a monitor of the reserve of the distribution even with report which ca be exported.  At the same time the employers and the employee could go on to operate with the maximum safety, with respect of the law and healthy needs.

 

 

Do you need more info?