New Area Manager and Customer care Italy
19 Jan
2023

We are pleased to announce that some changes occurred concerning the commercial team and the Customer Service in Coges S.p.A. starting from January 2023.

 

Matteo Miglioranza has assumed a new role as Area Manager, substituting thus Francesco Princiotto who retired last December. Matteo will follow in particular the same Italian regions which previously were in charge of Francesco: Lombardia, Piemonte, Liguria, Valle D’Aosta, Toscana e Lazio, under the supervision of Daniele Ioriatti  Sales Manager  and coordinating with the rest of the commercial team and our reseller network which is widespread on the territory.

Matteo has been working in Coges for over twenty years and up to now he was part of the Customer Service staff.  His experience will help him in his new role thanks to the relationships he had with our Customers.

 

Michele Gardellin joined the Customer Service, becoming a SAT Technician. Together with Marta and Davide he will take care of the customers assistance and he will support the Area Managers, to guarantee the solution of claims and to reach the best level of customer service under the supervision of Giovanni Riva.

Michele worked for a long period at an important Vending company, where he could work both in customers service and IT, with a complete formation on the Customer side.

We all give our most sincere congratulations and warm welcome to them, for their new professional phase with us!

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Coges is operational in the new headquarters of Vicenza
17 Jan
2023

We inform the Customers and the Suppliers that Coges moved its seat at the new address:

Coges S.p.A.

via Giacomo Leopardi 23

36030 Caldogno (VI)

Italy

The e-mail address for every kind of communication is unchanged, the new number of switchboard is +39 0444 1329065.

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New Coges product catalogue
13 Jan
2023

The range of Coges products is more and more evolved and connected! Discover all the advantages of the ecosystem of Coges payment systems in the new digital interactive catalog. You’ll find all the information you need about the functionalities of the connected cashless systems: from Coges Engine and Palladium Touch to the Unica and Hexis change-giver coin mechanisms, about the Nebular Pay credit card reader , about MyKey and its webcase and all the other peripherals.

The Nebular scalable architecture permits to satisfy any type of user, choosing the hardware and software components which can give you more advantages and changing it over time.  Thanks to the integration between hardware and software, we can offer you – in a simple and immediate way – the most advanced functions from remote as well: detail on the balance of each key/fob, system programming, cashless refunds and much more. Furthermore our Nebular service can count on a unique advantage: over 10 millions of users who possess a Coges key.

Download the new Coges solutions catalog!

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Discover the new interactive catalog of Nebular
20 Dec
2022

Nebular is a complete ecosystem of hardware, software and cloud to remotely control and manage your vending machine. Discover the advantages it can bring to your Vending Operation by browsing the new interactive catalogue, available on the Coges website in digital version to be within your reach everywhere!

Click here to download the digital flyer!

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Christmas holidays 2022
12 Dec
2022

We would like to inform you that Coges will be closed during Christmas holidays from Christmas Eve till the 6th of January 2023 included.

For any technical urgency you can always send an email to technical.support@coges.eu or call:

  • Marta Leonardi (dial +39 3481514520) available from the 27th to 30th December during the following hours 9am-12pm and 2pm-5pm.
  • Davide Rossato (dial +39 392 131 9115) available from the 2nd to the 5th January during the following hours 9am-12pm and 2pm-5pm.
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The Azkoyen Group acquires Vendon, a specialist in the IoT solutions
07 Dec
2022

The Azkoyen Group, a multinational Spanish company which supplies products and automated services, has recently completed the acquisition of  100% of the Latvian Vendon company, part of the Draugiem group, leader in the connectivity and IoT solutions for digital payments and telemetry in central Europe.

The company, founded in 2011 and with its headquarters in Riga, has among its most important markets France, Germany, Benelux and United Kingdom and can boast more than 45.000 vending machines connected. During these 11 years, the company has passed from an operator role at European level, to a qualified global actor with machines connected in more than 82 countries. Vendon’s potential lies in its high level of competence and research and development, this is the reason why the management and the employees of the company are now part of Azkoyen Group.

The acquisition of Vendon permits to reinforce the Payment Technologies division of the Azkoyen Group and in particular Coges and Cashlogy brands, thanks to the development of new payment systems integrated with hardware and intelligence solutions on the Cloud.

Juan José Suárez, President of the Azkoyen Group, commented the acquisition and declared: “We are very glad of the Vendon acquisition, not only because it’s a great company with and extraordinary  competence, talent and a wide experience in research and development, but also because many synergies generated will have an important impact on our growth plans and our revenues in the payment, connectivity and  IoT segments, so important for our development. The innovations and solutions that Vendon brings to the Group will become an advantage for our Customers a well, improving their profitability in a short, average and long term”.

Daniele Ioriatti, Coges Sales Manager, added: “In the last years Coges strategy has been decisively oriented to the development of payment solutions integrated with the Cloud, without ignoring the traditional cashless  and cash systems. The integration with Vendon in the Azkoyen Group will contribute to reinforce our growth in this direction and we will be proud to cooperate to this decisive synergy.

The new services will help also Coges Customers to optimize their business in vending, reducing the maintenance visits with the help of online intervention and improving the performances of the vending machines thanks to the analysis of the sales in real time, to the check of the stock to the use of innovative contactless and mobile payment systems and the improvement of the customer experience.

Following many strategic meetings occurred in these last months both in Italy, in Spain in Latvia, this week a commercial and marketing team of Vendon will visit Coges to become familiar with the payment system of the company near Vicenza.  The mutual knowledge between the companies will strengthen with a successive visit of Coges commercial team and Customer service by the headquarters of Vendon at Riga, which will be held within the half of December.

This acquisition is a further step in the growth strategy of Azkoyen Group, which already showed a strong commitment to develop and expand its segments of payment systems, connectivity and  IoT, that is the segments with higher growth and potential for the Group.

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Coges S.p.A. changes house and moves to a new location
18 Nov
2022

The Vicenza-based company Coges S.p.A. announces the imminent transfer of its headquarters from Schio to the nearby city of Caldogno. The transfer stems from the need for a more suitable location for the current corporate structure and the desire to get closer to the main Italian traffic arteries.

Moving away from what has been our headquarters for the last twenty years of our history was an important decision.” observes Alberto Conte, Site Manager of Coges “Just like technology, business needs change and evolve over time to always offer the best service to customers. What remains constant is the identity of Coges, which with its experience and innovative spirit remains an undisputed leader in the design of payment systems for vending and continues to grow even with new software and connectivity solutions.

The transfer to the new headquarters will be completed within the next few weeks and will be promptly communicated to customers and suppliers for all logistical needs. Coges specifies that all other references relating to the company registry will remain unchanged (VAT number, tax code, website, e-mail addresses and PEC).

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Discover Nebular ecosystem on the new nebular.online page
15 Nov
2022

BE LOVED by all your customers: there are no boundaries for Nebular solution for vending; it adapts to the features of the single markets and of specific locations and it evolves according to the needs of your customers.

From now on the www.nebular.online webpage is available in five languages to present the value proposal of Nebular service in a higher number of Countries, thanks to our thick network of dealers over the European territory.

Visit nebular.online in your language to know how you can maximize the turnover of your Company, reduce downtimes and technical costs and achieve operational excellence to become great in the Vending world!

Would you like to know more about Nebular platform? Discover the different hardware and software applications of the service on our YouTube channel!

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Come and see us at Vendex North Exhibition and discover how to maximize your turnover by accepting all the payment methods
10 Nov
2022

Accept on your vending machine the whole range of payment options, from the cash to the contactless credit cards and the apps for mobile payment. Integrate also some third party payment solutions including some great players such as Apple Pay and some localized solutions for the different national markets. You are invited at Leeds to know Coges, an European leader in the design of payment systems and connectivity for the vending sector. Today you’ll find us at the  Vendex North Exhibition, an international exhibition specialized in the vending sector which takes place at The Centenary Pavilion, Leeds. You’ll be able to see our products and know our sale staff at the Coffetek stand: 109, 110 and 111, from 10 a.m to 4 p.m. You will never give up on a sale for a lack of choice!

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Failed vend? Submit a refund in one click!
26 Sep
2022

Sometimes even in the best locations something can go wrong! To offer the cash refund for a failed vend can imply a loss of time for the filler and some accounting annoyances for the Operator. Nebular solves the problem with a remote refund directly on the MyKey; any refund can be performed in the comfort of your office! Nebular service allows you to have under control all the transactions carried out on the connected payment systems, Change-giver coin mechanisms and bill validators included. You can update firmware and database, perform a remote programming of the operation functions and much more.

Would you like to know more? Watch the video on our YouTube channel!

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