A payment system to grow with your business
The use of cashless payment systems allows you to set a tiered pricing policy in your vending machines, to anticipate the income compared to sale and to reduce cash management costs while providing accurate accounting data. Coges cashless systems, using the best of Mifare and Legic technologies or its encrypted proprietary system, allow you to set bonuses, discounts and promotions to retain customers through promotions based on user categories, on the day of the week and much more.
According to EVA Research, 7% of the sales in Vending never happened because the user has not cash.
Choose Coges to connect your vending machines for:
Payment with smartphone: offer an alternative payment option to your customers by enabling payment via smartphone app.
Collecting accounting data: manage your business with real time information about sales, detail for price line, coins/bills in tubes and much more.
Detecting alarms: the remote control of the products stock and alarms allows economy on the management of the vending machine.
Updating by remote: keep your payment systems up to date adding new functions and security patches as soon as they are available.
Don’t worry about the security of your data: we will take care of it. All transmissions from the payment system to the cloud are encrypted and we rely on dedicated servers and connectivity networks among the safest and most efficient available worldwide.
We grant you safe and accurate payment systems for cash validation at your vending machines.
Since 1977 Coges designs electronic payment systems for recognition and automatic acceptance of coins and bills. These electronic devices are ideal for installation in vending machines and in all equipment that need a precise, reliable, automatic coin and bill recognition system; they can be connected to a cashless payment system, which they complete. The change giver coin mechanisms – versatile and with innovative functions – represents the pride of this product line.
Coin validators, bill validators and change giver coin mechanisms are supplied with a wide database and the special software necessary for making their use simple and immediate.
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For technical support please visit our “Support” page on this website.
During the last years the mobile payment solutions have found an increasing success in the vending world as well: there are many applications which permit to purchase some products on the vending machine by paying with the smartphone. The advantages of this technology are many, starting from the possibility of transforming the smartphone that the user has in his pocket in a support for payment. Furthermore, by means of the apps for payment the Operator can build a bidirectional communication channel with the user, make himself know, receive or send messages. Finally the payment apps, go generally with the tools of the Backoffice which offer to the Operator the possibility of monitoring the purchases and the credit recharges, of planning some promotions or discounts and in general of collecting information on the purchase habits of the users, to feed the marketing experts in order to improve the sale performances.
The applications for smartphone, however, have some limits which cannot always be overcome. In many locations it is not allowed to take the smartphone during the coffee break or it is not practical: just think about the school or to the manufacturing departments of the industry. Some apps can need a phone coverage in order to function (this is not the case of Pay4Vend) and this is not available everywhere. The apps themselves, as much as they are well-designed, can be unavailable for all the models and the versions of the operating systems for smartphone and offer a user experience less immediate compared to the traditional supports. In all these cases both the user and the Operator will find themselves to regret the simple use of the classic rechargeable key, even if they don’t want to renounce to the advantages of the digital technology.
Nevertheless there is a system to get the best of the two worlds: the practicality of a cashless key and the connectivity of an application. As a matter of fact Coges has designed a new generation of MyKey keys as a contact point between the physical support and the digital experience, thanks to the original possibility of accessing a web showcase (product waiting for a patent). This service extends to the key the typical advantages of the mobile solutions, exploiting at the same time the versatility and the simple use of a support which is present in a widespread way on the market as is MyKey key. In which way?
The web showcase of the new MyKey keys is a page dedicated to the Operator, where the user can enter with his smartphone by means of a QR code and register as he would do on an app. By opening a web showcase, the user could display a digital version of the label normally present on the vending machine, with the phone number and the e-mail address for contact, always updated and available for the Customer. Each web showcase is a different page from the others, with the logo and the colours chosen by the Operator: the brand and the trademark of the business management are highlighted also thanks to the parallel laser etching of the Operator’s logo on the MyKey keys.
The maximum potential of the web showcase reveals in the integration with Nebular, Coges platform to connect the payment system of the vending machine to the Internet network. Nebular permits to the Operator to make a firmware remote update of its systems and the coin and bill database, to detect some alarms and accounting data, to program the operating parameters and to manage the product stock with a simple planogram.
In the locations where the vending machines are connected to the Nebular platform, the access to the web showcase will offer to the registered user the same functions which he could find on the app: display its own credit on the key, send a feedback on the products, on the vending machine or the service, look up the log of the consumptions or send directly a message to the Operator. In case of the web showcase these functions can be accessed not only by smartphone, but also by a desktop computer or tablet; furthermore, as this is a web-based service, they are available for any model of phone and don’t need for complex updates on the Operator’s side.
Even in this case, as it happens for the apps, all the transactions carried out by the user with his MyKey key are registered on the web portal: in this way the Operator can access an updated registration of his users and can see the amount of purchases and recharges, analyze his sale data and plan some marketing strategies and focused promotions. If an Operator intends to exploit the big data in order to survey the consumption of his customers, analyze the behaviours and implement some more effective marketing strategies to increase the sales, he will find on Nebular all the data he needs. In the daily operation, the Operator has access to all the messages received by the users to intervene in a fast and precise way where it is necessary a maintenance or a restore of the product stock and can answer to the requests of the single user also by sending the refund or a bonus to a specific MyKey key.
For the customers who use the Nebular platform, the web showcase requires only an activation contribution for the etching of the logo on the keys, without additional monthly fee or update costs. If you don’t want to renounce to the practicality of the key, but you desire to improve the service offered to the users with an interactive application which is always connected, contact your Coges area manager and find out how to customize the new MyKey key and activate the web showcase.
Coges dealer and reseller network provide the customer with all the necessary information on the products on sale and on the most recent innovations, as well as with customized solutions to meet specific user needs.
Technical assistance and repairs are undertaken on site by qualified technical personnel, who are continually updated thanks to training courses held at the company head office.