Smartphone, connectivity, Internet of Things (IoT)… we undoubtedly live in an hyperconnected world in which people and technological devices communicate with each other in a continuous way. Connectivity can simplify our lives and improve our work, included at the vending machine: this is the philosophy adopted by Coges with Nebular, the online service that represents the “digital twin” of Coges Engine payment system. Thanks to the long experience of our company in the design of innovative solutions for the vending market, Nebular is today enhanced with new functions to further improve the professional life of the vending Operator. The changes that affect the new version of Nebular are numerous and involve the most essential elements of vending operation: from the programming of payment systems to the credit refund via cloud, through the update of cash systems’ database, the planogram and online product management. Learn more about the topic that interests you more by scrolling down this article or with the new interactive PDF and, if you wish, contact us in any moment for more information.
The relationship between Coges and its customers continues even after the sale of the product, for this reason we work to guarantee you an efficient management for all your locations. Nebular’s important update takes the technical portal online allowing the creation, the modification and the sending of parameters and configurations to the payment system by remote. It also becomes possible to remotely update the firmware of both the master system and the peripherals and the management of technical faults and alarms by grouping, if necessary, the vending machines according to customized labels and sending to each the changes just made.
We are aware of the delicate role assumed by credit refunds in a vending company, for this reason we have decided to make them even more simple with Nebular, with two already set refund methods (Free sale and Remote Key top-up) and the possibility of checking the refund history at any time. In case of a non-sale it will be possible to send a refund directly from your own office, by associating it with a specific MyKey key that will receive it the next time it is inserted in the key reader: all of this is done without wasting time and without risk of errors due to cash management.
To monitor the performance of vending machines and increase the revenues, Nebular allows you to manage the product database through an intuitive planogram. This solution records transactions in real time for each product, it allows you to obtain a practical report on sales trends and, to give an even more accurate idea of the location trend, it makes available the download of a complete and customized report. Nebular is also compatible with the main ERPs used in the vending market: the Operator will find in real time all the data recorded in the same menus that he usually uses.
With Nebular new version, Coges has made even more smarter the famous MyKey key. Thanks to Nebular, it is now possible to view remotely and in real time the credit of each Key, as well as the history of all sales and top-ups made from each individual Key.
At the same time Nebular makes the peripherals for cash recognition smarter, incorporating the remote update of Unica change-giver coin databases, and the banknotes database of Creos and Lithos banknote readers, allowing the acceptance of new cash and preventing the fakes circulation.
Nebular is designed to offer more and more payment methods to final users: for this reason it includes an open payment platform that will also be able to integrate credit cards and apps belonging to third parties, in addition to the already supported Pay4Vend smartphone app. Enter a new era of vending management thanks to Nebular, the most complete and efficient connectivity solution on the market.