Cashless payment systems
Software
Cash payment systems

A payment system to grow with your business

The use of cashless payment systems allows you to set a tiered pricing policy in your vending machines, to anticipate the income compared to sale and to reduce cash management costs while providing accurate accounting data. Coges cashless systems, using the best of Mifare and Legic technologies or its encrypted proprietary system, allow you to set bonuses, discounts and promotions to retain customers through promotions based on user categories, on the day of the week and much more.

According to EVA Research, 7% of the sales in Vending never happened because the user has not cash.

Choose Coges to connect your vending machines for:

Payment with smartphone: offer an alternative payment option to your customers by enabling payment via smartphone app.

Collecting accounting data with Nebular: manage your business with real time information about sales, detail for price line, coins/bills in tubes and much more.

Detecting alarms: the remote control of the products stock and alarms allows economy on the management of the vending machine.

Updating by remote: keep your payment systems up to date adding new functions and security patches as soon as they are available.

Nebular connectivity and telemetry service for vending machines

Don’t worry about the security of your data: we will take care of it. All transmissions from the payment system to the cloud are encrypted and we rely on dedicated servers and connectivity networks among the safest and most efficient available worldwide.

We grant you safe and accurate payment systems for cash validation at your vending machines.

Since 1977 Coges designs electronic payment systems for recognition and automatic acceptance of coins and bills. These electronic devices are ideal for installation in vending machines and in all equipment that need a precise, reliable, automatic coin and bill recognition system; they can be connected to a cashless payment system, which they complete. The change giver coin mechanisms – versatile and with innovative functions – represents the pride of this product line.

Coin validators, bill validators and change giver coin mechanisms are supplied with a wide database and the special software necessary for making their use simple and immediate.

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Turning downtime into uptime: How Gedac Vending transformed with IoT connectivity from Coges

Meet Gedac Vending, a long-standing vending operator in Italy. Like many in the business, they faced challenges in managing their widely spread vending machine fleet. To improve their operations and keep customers happy, they needed a smart, comprehensive solution—and that’s where Coges, a leader in payment systems and IoT technology for vending and coffee business, stepped in. 

The Challenge: overcoming operational roadblocks 

Before working with Coges, Gedac Vending faced several key issues: 

  • Breakdowns without alerts: Vending machines in public areas often malfunctioned without warning, leading to unreported downtime—and lost sales. 
  • Restocking inefficiencies: Their restocking strategy relied on outdated data, leading to inconsistent stock levels and less-than-optimal machine performance. 
  • Refund frustrations: Without real-time data, processing refunds was slow and inaccurate, negatively affecting customer satisfaction and revenue. 

The Solution: real-time IoT connectivity with Coges 

Enter Coges’ Engine Connect devices—a game-changer for Gedac Vending fleet. By seamlessly integrating these devices into their vending machines, Coges enabled real-time monitoring and management through their cloud platform. And since Gedac Vending was already a long-term customer of Coges, the whole integration process was quick, smooth, and required minimal downtime. 

The Results: boosting efficiency and revenue 

Here’s how things changed for Gedac Vending: 

  • Less downtime, more sales: With real-time alerts, Gedac Vending operations team could fix machines before their breakdowns turned into lost sales—leading to increased revenue. 
  • Optimized restocking: Real-time inventory tracking allowed Gedac Vending to fine-tune their restocking process, ensuring machines were always well-stocked while reducing waste—whether that’s fuel, time, or product. 
  • Streamlined transactions: With real-time sales data, Gedac Vending was able to speed up and improve the accuracy of refunds, making customers happier and operations smoother. 
  • Remote updates: Now, Gedac Vending IT team can update payment systems and firmware remotely, saving time and resources while ensuring their machines are always up to date. 
  • Seamless software integration: Coges’ IoT system integrates effortlessly with Gedac Vending existing software, Vega Digisoft, making it easier for business managers to access data and oversee operations. 
  • Sales insights: Gedac Vending sales team now gets detailed insights into sales, from the time of purchase to the payment method used (whether it’s MyKey, cash, credit card, or mobile app). This helps them tailor their approach to each location, maximizing performance. 

 

A Trusted Partnership 

Throughout their collaboration, Coges provided top-notch customer service, ensuring Gedac Vending could fully leverage their telemetry system without missing a beat. The result? Significant operational improvements and a measurable boost in revenue. 

Conclusion 

For any vending operator, minimizing downtime and maximizing efficiency are crucial for success. By adopting Coges’ IoT solution, Gedac Vending not only solved their operational challenges but also gained significant improvements in performance and revenue. The real-time data, seamless connectivity, and remote management tools are game changers for anyone managing a fleet of vending machines. If you’re in the vending business and looking to stay competitive, solutions like this are no longer optional—they’re essential. 

  

Ready to revolutionize your operations? Contact Coges today: marketing@coges.eu 

17 October, 2024 Read more
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Technical assistance and repairs are undertaken on site by qualified technical personnel, who are continually updated thanks to training courses held at the company head office.

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